These Terms of Service (the “Terms”) govern your access to and use of CoachCamp, including our mobile app, our website at coachcamp.app, and any related services (collectively, the “Service”). The Service is operated by Coach Camp LLC (“CoachCamp,” “we,” “us,” or “our”).
Please read these Terms carefully. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 16 years old to create a CoachCamp account. If you are between 16 and 18, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. If you are using the Service on behalf of an organization (for example, a gym or coaching business), you represent that you have authority to bind that organization to these Terms.
2. Your account
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@coachcamp.app if you suspect unauthorized use of your account. We are not liable for any loss caused by unauthorized use you do not promptly report.
3. Subscriptions and billing
CoachCamp offers paid subscription plans. Pricing, billing interval, and the features included in each plan are shown in the app and on our pricing page at the time of purchase.
- iOS subscriptions are sold and billed through Apple via In-App Purchase. Payment is charged to your Apple ID, and your subscription will automatically renew unless you turn off auto-renew in your Apple ID account settings at least 24 hours before the end of the current period. Refunds, if any, are handled by Apple under its standard policies.
- Web subscriptions are sold and billed through Stripe. Your subscription will automatically renew at the end of each billing cycle until you cancel from your account settings.
- Free trial. Where offered, a 7-day free trial begins when you start a subscription. If you do not cancel before the trial ends, you will be charged for the first paid period. You can cancel at any time during the trial.
- Coach plans cover athlete access. When a coach subscribes to a plan that includes athlete seats, the coach is the billing customer and is responsible for the cost of those seats. Athletes invited to a coach plan do not pay separately while on that plan.
- Taxes. Prices may exclude applicable taxes, which will be added at checkout where required.
- Price changes. We may change subscription pricing from time to time. We will give you advance notice and an opportunity to cancel before the new price takes effect.
4. Cancellation
You can cancel your subscription at any time. iOS subscriptions are cancelled in your Apple ID settings; web subscriptions are cancelled from your CoachCamp account settings. Cancellation takes effect at the end of the current billing period — you will retain access until then. Except where required by law, we do not offer prorated refunds for partial periods.
5. The Service is not medical advice
CoachCamp is a tool for tracking and delivering fitness training and nutrition. It is not a medical device, and the content within the Service is not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before beginning any exercise or nutrition program, especially if you have a medical condition, are pregnant, or are taking medication. You use the Service at your own risk and assume responsibility for any injury or adverse outcome resulting from your training or nutrition choices.
6. Coach–client relationship
CoachCamp enables coaches and their clients (athletes) to work together. Coaches who use the Service are independent professionals and are not employees, agents, or partners of CoachCamp. CoachCamp does not employ, endorse, certify, supervise, or guarantee the qualifications, advice, or conduct of any coach.
Any agreement between a coach and an athlete — including fees, refund policy, scope of services, and the suitability of any program — is solely between the coach and the athlete. CoachCamp is not a party to that agreement and is not liable for any dispute arising from it.
7. Acceptable use
You agree not to:
- Use the Service to violate any law or regulation, or to infringe the rights of others;
- Upload content that is unlawful, defamatory, harassing, sexually explicit, or contains personal data of others without their consent;
- Attempt to access another user’s account or data without authorization;
- Reverse engineer, decompile, or attempt to extract source code from the Service, except where this restriction is prohibited by applicable law;
- Interfere with or disrupt the Service, including by introducing malware, automated scraping, or denial-of-service attacks;
- Use the Service to provide a competing product or service;
- Resell, sublicense, or transfer your account.
We may suspend or terminate accounts that violate these rules.
8. Intellectual property
The CoachCamp name, logo, brand, marketing copy, and associated trademarks and trade dress are owned by Coach Camp LLC. The Service’s underlying software, designs, and infrastructure are made available for CoachCamp and its users as part of the Service. Except for the rights expressly granted to you in these Terms, all rights are reserved.
Your content stays yours. You retain ownership of the data and content you submit to the Service, including your programs, workout logs, nutrition logs, photos, and notes. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, process, transmit, and display your content as needed to operate the Service for you and, where applicable, to share that content with the coach you are working with. We do not use your content to train machine-learning models or to advertise to you or others.
Coach content. If you are a coach, you retain ownership of the programs and templates you create. You grant your clients a license to use the programs you assign to them for the duration of your coaching relationship. You are responsible for ensuring you have the rights to any third-party content you upload or assign.
9. Feedback
If you send us suggestions or feedback, we may use them without any obligation to you. You agree that we own any improvements to the Service we develop based on your feedback.
10. Termination
You may stop using the Service and delete your account at any time from the Profile screen. We may suspend or terminate your account if you breach these Terms, if your use of the Service creates liability or risk for us or other users, or if we are required to by law. We will give you reasonable notice where we can. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnity, and governing law — will survive.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, OR SECURE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR FITNESS, HEALTH, OR PERFORMANCE GOALS.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COACHCAMP AND COACH CAMP LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.
13. Indemnity
You agree to indemnify and hold harmless CoachCamp, Coach Camp LLC, and their respective officers, employees, and contractors, from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from your content, your breach of these Terms, your violation of any law, or, if you are a coach, the services you provide to your clients.
14. Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of laws principles. The exclusive venue for any dispute that is not subject to arbitration is the state and federal courts located in Florida. To the extent permitted by law, you and we waive any right to a jury trial and to participate in a class action.
If you are a consumer in the European Union, United Kingdom, or another jurisdiction with mandatory consumer protections, nothing in this section deprives you of the protections of the laws of your country of residence.
15. Apple App Store terms
If you downloaded the iOS app from the Apple App Store, you also agree to Apple’s Licensed Application End User License Agreement. Apple is not a party to these Terms and is not responsible for the Service or any claims arising from it, except that Apple is a third-party beneficiary entitled to enforce these Terms against you with respect to your use of the iOS app.
16. Changes
We may update these Terms from time to time. When we make material changes, we will notify you in the app or by email at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
17. Miscellaneous
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions will continue in full force. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
18. Contact us
Questions about these Terms can be sent to support@coachcamp.app.